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Epson warns of unresolved issues with printers and scanners ›jojo Reviews

Epson, the Japanese supplier of peripherals best known for its printers, has warned of possible incompatibilities of its products with Apple’s new Mac operating system macOS Ventura. The update, which Apple will release later this evening for general availability, could negatively affect the functionality of individual carrier products.

Macos Ventura Macs

In the coming days, Epson plans to summarize which devices and features are affected on the Help website Support for macOS Ventura (13.x), which is currently only available in a Japanese language version, but will soon have English and German languages. carrier’s range of support is likely to expand.

Compatibility List Working

Epson has also started compiling a compatibility list for macOS Ventura, in which all inkjet printers, scanners, laser devices and smart charge printers that still have problems with the successor to macOS Monterey will be listed in the coming days.

The provider currently lists some specific everyday problems that (can) arise when using the in-house devices with Apple’s latest operating system. Including the following:

  • Users who have two or more printers connected to their system can no longer easily switch printers in the printer menu. If a printer other than the default printer is selected, the screen contents remain blank and various error messages are displayed.
  • It is not possible to address SMB shares attached to the printer. A corresponding Finder access fails when attempting to establish a server connection. Attempts to write to the corresponding devices also fail.
  • The “Fit to Paper Size” function is no longer used after users change the paper size. A manual check is required for every printing process.

What do you think?

Written by Kim Anderson

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